Privacy Policy

Introduction

Kataliser ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kataliser.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Request a demo or contact us
• Subscribe to our communications
• Use our AI-powered training platform

This information may include: name, email address, company name, job title, phone number, and other information you choose to provide.

Usage Data

We automatically collect certain information about your device and how you interact with our platform, including:

• Training session data and performance metrics
• Voice interaction recordings (for AI training purposes)
• Log data, IP address, browser type, and device information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your training sessions and provide personalised feedback
• Communicate with you about our services
• Analyse usage patterns and improve our AI algorithms
• Ensure platform security and prevent fraud
• Comply with legal obligations

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Training session data and voice recordings are retained to improve our AI models but can be deleted upon request.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our services
• Your organisation's administrators (for enterprise accounts)
• Legal authorities when required by law

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@kataliser.com
Website: kataliser.com