Terms of Service

Agreement to Terms

By accessing or using Kataliser's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access our Services.

Description of Services

Kataliser provides an AI-powered experiential learning and decision simulation platform designed to help organisations develop workplace capabilities through voice-based role plays, feedback, and analytics.

User Accounts

Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

Acceptable Use

You agree not to:

• Use the Services for any illegal purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Attempt to gain unauthorised access to the platform
• Transmit viruses, malware, or harmful code
• Interfere with or disrupt the Services
• Reverse engineer or attempt to extract source code
• Use the Services to harass, abuse, or harm others

Intellectual Property

Our Content

The Services, including all content, features, and functionality, are owned by Kataliser and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you create or upload. By using our Services, you grant us a licence to use, store, and process your content to provide and improve our Services.

Training Data

Voice recordings and session data may be used to train and improve our AI models. All data is anonymised and aggregated in accordance with our Privacy Policy.

Payment and Subscriptions

If you purchase a subscription:

• Fees are non-refundable except as required by law
• Subscriptions automatically renew unless cancelled
• We may change pricing with advance notice
• You authorise us to charge your payment method

Termination

We may terminate or suspend your account and access to Services:

• For violation of these Terms
• For fraudulent or illegal activity
• At our discretion with reasonable notice

You may cancel your account at any time through your account settings or by contacting us.

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that:

• The Services will be uninterrupted or error-free
• Defects will be corrected
• The Services are free from viruses or harmful components
• Results from using the Services will meet your requirements

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KATALISER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

Indemnification

You agree to indemnify and hold Kataliser harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the platform. Continued use of Services after changes constitutes acceptance of the new Terms.

Contact Us

If you have questions about these Terms, please contact us at:

Email: hello@kataliser.com
Website: kataliser.com